Contact Us | Return Policy
Got a question about our Texas products, need help with your order, or just want to say “Howdy”? You’ve come to the right place! At Locally Texas, we pride ourselves on bringing a little piece of the Lone Star State straight to your doorstep — and that includes friendly, neighborly customer service.
Our Return Guidelines:
- We offer a 30-day return window from the date of delivery.
- Discounted or sale items are final sale and cannot be returned or exchanged.
- Items must be unopened, unused, and have all original tags attached.
- Return shipping is the buyer’s responsibility, unless the item arrives damaged or defective. In that case, we’ll handle the cost and get a replacement headed your way.
- Refunds are process within 7-14 business days of being received.
If you ever have a question or need help, just reach out. We’re here for you—Texas proud and customer-first, always.
📧 Email us anytime at howdy@locallytexas.com — this is our main way to connect with you and the fastest way to get answers. Whether you’re curious about our Buc-ee’s finds, H-E-B favorites, Texas BBQ sauces, or gift ideas, our team is ready to help.
We typically reply within 1 business day because we believe in keeping things as quick and easy as a good Texas two-step. So go ahead— send us a note, ask your question, or share your feedback.
At Locally Texas, you’re not just a customer… you’re part of the family.