Refund policy

Exchange and Refund Policy

Due to the nature of our products, we do not accept exchanges or returns unless an item is defective. Many of our items are perishable, heat-sensitive, or specialty goods that can’t be restocked once shipped.

That said, customer service is a top priority at Locally Texas. We carefully pack every order to help prevent damage and ensure your items arrive safe, fresh, and ready to enjoy.

If something’s not right with your order, please don’t hesitate to reach out—we’re here to help and will do our best to make it right.

📧 Contact us at: howdy@locallytexas.com